Complete Care Training
A Care Worker's Role
Induction & Professional DevelopmentLevel 1

A Care Worker's Role

Your first weeks in care bring questions nobody warns you about. A district nurse asks you to re-do a dressing you were never trained for; the man you support says no to his tablets and the visit clock is ticking. This course follows a care worker through her first weeks on a round: what the job includes, where your role ends, who to call when something feels wrong, and why the care plan and your records protect you as much as the people you support. By the end you will know what to do, and who to tell, when a task sits outside your training.

1 hour 16 minutes
Created by Sophie Barber Updated 10/2026 English
  • 100% online, any time
  • On any device
  • Accredited certificate on completion
  • Learn by doing
  • Storytelling built around your routine
  • Audio and alt text throughout
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What you'll learn

Describe the main duties and responsibilities of a care worker.
Identify the boundaries of your own role and competence.
State who to report to and when to escalate a concern.
Recognise the importance of working within agreed ways of working.

Course content

5 modules

What a care worker actually does: the main duties, the standards that guide them, and how a working relationship differs from friendship. Your map of the job and the team around it.
Where your role ends: job description, agreed ways of working and assessed competence. Covers the three levels of medicines support and what to say when a task is outside your training.
Who to tell and when: your reporting line on shift and out of hours, the soft signs and near misses you must report, and the difference between escalation, safeguarding and whistleblowing.
Why care plans, records and handover exist, where to find your agreed ways of working, and when to seek guidance before sharing information about a person you support.
The graded assessment: ten questions drawn from a 30-question bank covering the whole course. Pass it to complete your certificate.

Specialist

Sophie Barber

A qualified teacher, examiner and content creator, Sophie has over 10 years experience developing resources for examination boards to ensure that they are using effective learning tools. An ex-medic, Sophie has a huge passion for the healthcare profession and the importance of delivering quality care.

Training you can trust

How this course works. You will work through self-paced modules, check your understanding with knowledge checks, and finish with a short assessment. On passing, your CPD-certified certificate is available to download immediately, ready for your CQC evidence file or employer records.

Recommended renewal: every year. Your certificate is valid for 12 months. Skills for Care's minimum for most topics is every 3 years. Refresher periods by topic

Accredited by CPD

All of our courses are accredited by the CPD Certification Service as conforming to universally accepted Continuing Professional Development (CPD) guidelines.

Frequently asked questions

There is no deadline: a one-off purchase gives you lifetime access to the course, including updates, so you can complete it at your own pace across shifts.
Yes. Every course is accredited by the CPD Certification Service, and the certificate states the course, the level and the date you passed.
Yes. It works on phone, tablet and computer, and your progress syncs between them.
Your certificate is generated the moment you pass the final assessment, ready to download or print.